Business Essentials B1 : the key skills for English in the workplace /

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Korporativní autor: Oxford University Press (Autor)
Typ dokumentu: Kniha
Jazyk:Angličtina
Vydáno: Oxford : Oxford University Press, 2012
Vydání:1st edition
Edice:Business Essentials Series
Témata:
On-line přístup:Elektronická verze přístupná pouze pro studenty a pracovníky MU
Příbuzné jednotky:Tištěná verze:: Business Essentials B1
Obsah:
  • Cover
  • Book Title
  • introduction
  • Contents
  • Module 1: Telephone &amp
  • email
  • 1A Getting through on the phone
  • 1B Messages and voicemails
  • 1C Dealing with problems on the phone
  • 1D Making arrangements on the phone
  • 1E Email - first contact and requests
  • 1F Email - enquiries
  • 1G Email - following up
  • 1H Email - levels of formality
  • Module 2: Guests &amp
  • visitors
  • 2A Introductions and greetings
  • 2B Making small talk
  • 2C Invitations and offers
  • 2D Welcoming a visitor
  • 2E Understanding a welcome speech
  • 2F Asking for and offering help
  • 2G Telling an anecdote
  • 2H Presenting yourself
  • Module 3: Presenting
  • 3A A company profile
  • 3B Talking about your company
  • 3C Company structure
  • 3D Talking about your job
  • 3E Talking about products
  • 3F Talking about services
  • 3G Talking about changes
  • 3H Presenting plans
  • Module 4: graphs &amp
  • Tables
  • 4A Describing graphs
  • 4B Describing changes
  • 4C Comparing visual information
  • 4D Explaining cause and effect
  • 4E Interpreting financial results
  • 4F Reporting on sales figures
  • 4G Describing a process
  • 4H Using visuals in a presentation
  • Module 5: Business writing
  • 5A Introduction to emails, letters, and memos
  • 5B Structuring a letter
  • 5C Writing a complaint
  • 5D Responding to a complaint
  • 5E Placing an order
  • 5F Confirming an order
  • 5G Responding to an enquiry
  • 5H Writing and responding to invitations
  • Module 6: Job applications
  • 6A Job ads and descriptions
  • 6B Writing a CV
  • 6C Writing a covering letter
  • 6D Video CVs
  • 6E Identifying your strengths and skills
  • 6F Preparing for an interview
  • 6G Going to a job interview (1)
  • 6H Going to a job interview (2)
  • Grammar files
  • BEC preliminary Practice test
  • Audio and video scripts.
  • eng