Improving healthcare : a handbook for practitioners /

Uloženo v:
Podrobná bibliografie
Další autoři: Baillie, Lesley (Editor), Maxwell, Elaine (Editor)
Typ dokumentu: Kniha
Jazyk:Angličtina
Vydáno: London : Routledge, 2017
Vydání:First published
Témata:
On-line přístup:Elektronická verze přístupná pouze pro studenty a pracovníky MU
Příbuzné jednotky:Tištěná verze:: Improving healthcare : a handbook for practitioners.
Obsah:
  • Cover; Half Title; Title Page; Copyright Page; Table of Contents; Preface; Editors; Contributors; Chapter 1: Introducing Healthcare Improvement; Introduction; Objectives; A History of Quality Improvement; Move to Systems-Based Improvements; Using Data for Quality Control; Clinical Audit; Accreditation; From Quality Control to Quality Improvement; Deming's Profound Knowledge; From PDSA to LEAN; Other Schools of Quality Improvement; Systems Thinking in Healthcare; Human Factors; High Reliability Organisations; Patient Involvement; Conclusion; References
  • Chapter 2: Understanding the Context for Healthcare ImprovementIntroduction; Objectives; Introducing Context; The Content-Context Process Model; Culture and Climate; Organisational Readiness for Change; Assessing Organisational Readiness; Ethnography As a Way of Understanding Context; Conclusion; References; Chapter 3: System Improvement; Introduction; Objectives; Introduction to Systems Theory; Background to Systems Theory; Systems Thinking in Practice; LEAN Thinking; Microsystems; Integrating Systems; Interprofessional Working and Collaboration in Practice
  • Interprofessional Collaboration in Quality ImprovementConclusion; References; Chapter 4: Service User Involvement in Healthcare Improvement; Introduction; Objectives; Introduction to Service User Involvement in Healthcare; Policy and Practice Background; Involving Service Users in Improvement Projects
  • Where are We Now?; Co-Production of Service and QI Projects; Evidence-Based Co-Design; Step-by-Step Guide to Involving Service Users in Improvement Work; Ensure Clarity on the Rationale for Patient Involvement; Identify the Appropriate Involvement Model to Achieve the Desired Outcomes
  • Discuss and Provide Clear Roles and Responsibilities for Service UsersEnsure Involvement is Meaningful; Evaluation of Service User Involvement in QI; Capturing the Patient Experience; Conclusion; Useful Resources; References; Chapter 5: Ethics and Governance in Healthcare Improvement; Introduction; Objectives; The Institutional, Professional and Ethical Duty to Improve Quality in Healthcare; Differentiating Between Research and Quality Improvement: The Impact on Ethical Considerations and Governance; Ethical Issues Associated with Quality Improvement; Autonomy; Non-maleficence; Beneficence
  • JusticeIdentifying and Addressing Ethical Issues in Quality Improvement; Ethical Scrutiny and Governance of Quality Improvement Activities; Ethical Scrutiny Processes for Quality Improvement; Planning Ethical Scrutiny for Your Quality Improvement Project; The Ethical Obligation to Disseminate Healthcare Improvement; Conclusion; References; Chapter 6: Measuring for Healthcare Improvement; Introduction; Objectives; Overview of Measurement and Measurement Tools; Measuring Purpose; Measuring for Research; Performance Measurement; Measuring for Improvement; Learning Organisations