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author_facet:"Petzold, Jörg"
building:"FSS"
language:"Czech"
topic_facet:"customer relationship management"
topic_facet:"prodej"
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(Ne)spokojený zákazník - náš cíl?! : jak získat zákazníka špičkovými službami /
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Nový, Ivan, 1956-
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Petzold, Jörg
Published 2006
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Elektronická verze přístupná pouze pro studenty a pracovníky ESF a FSS MU
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Author: Petzold, Jörg
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Library: Faculty of Social Studies
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Language: Czech
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Suggested Topics: customer relationship management
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Suggested Topics: prodej
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Faculty of Economics and Administration
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Faculty of Social Studies
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1
Author
Nový, Ivan, 1956-
1
Petzold, Jörg
Language
Czech
Suggested Topics
commercial success
1
communication in business
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customer relationship management
management prodeje
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obchodní komunikace
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obchodní úspěch
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prodej
psychologie prodeje
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psychology of selling
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sales management
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selling
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Řízení a správa podniku
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řízení vztahů se zákazníky
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