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01964nam a22005057i 4500 |
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CZ BrMU |
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20250116114843.0 |
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241209t20152015xxu||||| |||||||||||eng d |
| STA |
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|a POSLANO DO SKCR
|b 2025-01-13
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| 020 |
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|a 978-1-118-72560-3
|q (pbk)
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| 040 |
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|a BOD004
|b cze
|e rda
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|x Management. Řízení
|2 Konspekt
|9 4
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| 080 |
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|a 658.818
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|a 005.346-028.46
|2 MRF
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| 080 |
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|a (048.8:082)
|2 MRF
|
| 100 |
1 |
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|a Barnes, Roy A.
|7 mub20251249638
|4 aut
|
| 245 |
1 |
0 |
|a Customer experience for dummies /
|c by Roy Barnes and Bob Kelleher
|
| 264 |
|
1 |
|a Hoboken, NJ :
|b John Wiley & Sons, Inc.,
|c [2015]
|
| 264 |
|
4 |
|c ©2015
|
| 300 |
|
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|a xiv, 342 stran :
|b ilustrace
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| 336 |
|
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|a text
|b txt
|2 rdacontent
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| 337 |
|
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|a bez média
|b n
|2 rdamedia
|
| 338 |
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|a svazek
|b nc
|2 rdacarrier
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| 490 |
1 |
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|a For dummies
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| 504 |
|
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|a Obsahuje bibliografii a rejstřík
|
| 650 |
0 |
7 |
|a doprovodné služby
|7 ph527857
|2 czenas
|
| 650 |
0 |
7 |
|a řízení vztahů se zákazníky
|7 ph118187
|2 czenas
|
| 650 |
0 |
7 |
|a řízení zákaznické zkušenosti
|7 ph1220203
|2 czenas
|
| 650 |
0 |
9 |
|a customer services
|2 eczenas
|
| 650 |
0 |
9 |
|a customer relationship management
|2 eczenas
|
| 650 |
0 |
9 |
|a customer experience management
|2 eczenas
|
| 655 |
|
7 |
|a kolektivní monografie
|7 fd501537
|2 czenas
|
| 655 |
|
9 |
|a collective monographs
|2 eczenas
|
| 700 |
1 |
|
|a Kelleher, Bob
|4 aut
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| 830 |
|
0 |
|a For dummies
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