APA Citation

Jeston, J. (2008). Business process management: Practical guidelines to successful implementations (2nd ed.). Oxford: Butterworth-Heinemann.

Chicago Style Citation

Jeston, John. Business Process Management: Practical Guidelines to Successful Implementations. 2nd ed. Oxford: Butterworth-Heinemann, 2008.

MLA Citation

Jeston, John. Business Process Management: Practical Guidelines to Successful Implementations. 2nd ed. Oxford: Butterworth-Heinemann, 2008.

Warning: These citations may not always be 100% accurate.