Citace podle APA

Jeston, J. (2008). Business process management: Practical guidelines to successful implementations (2nd ed.). Oxford: Butterworth-Heinemann.

Styl Chicago

Jeston, John. Business Process Management: Practical Guidelines to Successful Implementations. 2nd ed. Oxford: Butterworth-Heinemann, 2008.

Citace podle MLA

Jeston, John. Business Process Management: Practical Guidelines to Successful Implementations. 2nd ed. Oxford: Butterworth-Heinemann, 2008.

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